As companies grow and scale, there are points in the business lifecycle when clearly articulating a brand strategy is critical to success. Brand strategy provides clarity and consistency to customers and employees. When companies prepare for a merger, a new market entry, or building out a marketing department for the first time, this clarity and consistency is an indispensable tool.
If you want to build a brand that really lasts, having a message that lives with one person is a dangerous thing. Ken Meyers, founder of the Smartfood brand, which he sold to Frito Lay, discussed why getting other viewpoints is critical to creating an impactful message that resonates with a wider and more enduring audience.
Leaders should think of their brand like a flag or a badge. A brand is a way to deliver a message that they want other people to absorb and embrace. And a big leadership lesson is that just because a message that you personally created resonates with you, it does not mean that it will resonate with others.
How do you make getting your employees to live out your brand and culture a “want-to-do” instead of a “supposed-to-do” for your team? Ruth Lund, President of the Legacy Center, Meghan Lynch, CEO of Six-Point Creative, and Ken Meyers, founder of the Smartfood brand, discuss how to successfully develop a culture of advocacy instead of a culture of compliance.
As Ken said, “You can write anything down, you can think anything up, but if it is not followed through on, if it is not really injected into the blood of the organization, such that it becomes a living, breathing mission, a living, breathing set of mile markers and guard rails, that everyone has absorbed internalized and cleaved to then it's up no real value.”
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